Our story

Cleaning built on trust, not transactions.

OkuClean is a family-owned, licensed and bonded cleaning business in Las Vegas. This page explains why we started, how we work, and what we promise you.

Why we started

Before OkuClean, we worked in residential service, and we kept meeting the same people: adults living alone, some retired, some isolated, in homes they could no longer fully care for.

They could find a cleaner. What they couldn't find was someone they trusted to let in. Letting a stranger into your home is hard, and it's hard for us too.

So we built OkuClean around the first question every client asks: can I trust these people in my home? Everything below is our answer.

Every home we clean belongs to someone's grandfather, someone's mother, a neighbor, a friend. So we clean it the way we'd want our own family's home cleaned: carefully, respectfully, and the same way on every visit.

How we work

Transparency comes first.

You get a quote before we start. If a job needs more time than planned, we tell you before we begin, not after.
We care for your home like our family's.

That's why we ask about pets, keys and gate codes before the first visit, so nothing is left to chance on the day.
We're accountable.

We're licensed in Nevada, bonded and carry general liability insurance, so you're protected if something goes wrong.
We build relationships, not one-time jobs.

Almost half of the people we clean for are between 55 and 75. We focus on relationships that last, so you get to know the people in your home.
You reach the owner, not a call center.

We're a family business, not a franchise. The owner answers texts personally, every day from 8 am to 8 pm.

Our promises

Your questions, answered before you book.

What if the clean isn't right?: Tell us within 48 hours and we come back to fix it at no extra cost.
Who will be in my home?: You can see each of us on this page before the first visit, and the owner answers your texts directly.
Will the same people come each time?: The same team on each visit whenever possible, so you know who's coming.
What if something gets damaged?: We're licensed in Nevada, bonded and carry general liability insurance.
Will the price change once you start?: You get a quote first. If the job needs more time, we tell you before we begin.
Can you clean just one or two rooms on a tight budget?: Yes. We work with you to fit the clean to your budget, with no surprises. If you want more done, we agree on the price before we do it.
Am I locked into a contract?: No retainer and no minimum. Book what you need, when you need it.
What if I need to cancel or reschedule?: It's free when you tell us at least 24 hours ahead.
Do I have to be home? What about my dog?: No. Leave a key, a lockbox or a door code. Keep a dog behind a gate while we clean.
How do I see the result if I'm away?: We send before and after photos of your home or apartment after every clean.
Will I get proper paperwork?: An invoice after every cleaning, and professional receipts for businesses.
Can I talk to you in Spanish?: Yes. Our whole team speaks Spanish.